Uber has made it mandatory for every partner driver whose account is deactivated following poor ratings from riders to undergo an online test, which can be accessed at the web address: http://t.uber.com/ssa_online and drivers are required to input their full name, with mobile number to match their Uber account details.

Albeit, there are many other reasons partner drivers account may have been deactivated, you will certainly be able to reactivate your account without too much of a hassle. While the partner drivers are indirectly responsible for the poor ratings, there's still hope to regain account, and return to full service.



But first, you will need to email Uber to know exactly why your account was disabled. Then, once you get a response, the entire situation will become clearer as to the steps to follow to regain your driver account.

The Uber online test comprises 7 different sections, and modules that covers general knowledge questions about the Uber Driver app, including the best practice for Uber drivers and safety procedures.



Without successful completion of a section you can't move over to the next, and precision in answering the different questions is rewarded with a higher percentage, whereby if a correct answer is attained in one attempt results a higher percentage mark.

And overall, if any driver fails to attain an accumulated 90% score in the test, no certificate will be issued, but you're allowed a-one-section resit (usually, only section 7) to try to recoup up to 90% to pass the test.

If successfully, the 90% mark is attained, you'll have to wait for only 24hrs to have your Uber driver account restored. Now that you are fully aware of how to reactivate your Uber driver account, it is also expected that you learn how to prevent it from reoccurring in the future.

Updated: Steps to reactivate Uber Driver Account after ban

Uber has made it mandatory for every partner driver whose account is deactivated following poor ratings from riders to undergo an online test, which can be accessed at the web address: http://t.uber.com/ssa_online and drivers are required to input their full name, with mobile number to match their Uber account details.

Albeit, there are many other reasons partner drivers account may have been deactivated, you will certainly be able to reactivate your account without too much of a hassle. While the partner drivers are indirectly responsible for the poor ratings, there's still hope to regain account, and return to full service.



But first, you will need to email Uber to know exactly why your account was disabled. Then, once you get a response, the entire situation will become clearer as to the steps to follow to regain your driver account.

The Uber online test comprises 7 different sections, and modules that covers general knowledge questions about the Uber Driver app, including the best practice for Uber drivers and safety procedures.



Without successful completion of a section you can't move over to the next, and precision in answering the different questions is rewarded with a higher percentage, whereby if a correct answer is attained in one attempt results a higher percentage mark.

And overall, if any driver fails to attain an accumulated 90% score in the test, no certificate will be issued, but you're allowed a-one-section resit (usually, only section 7) to try to recoup up to 90% to pass the test.

If successfully, the 90% mark is attained, you'll have to wait for only 24hrs to have your Uber driver account restored. Now that you are fully aware of how to reactivate your Uber driver account, it is also expected that you learn how to prevent it from reoccurring in the future.

11 comments:

  1. If you've got any question about your deactivated driver account or how best to recover it drop it here in the comments!

    ReplyDelete
    Replies
    1. My account was deactivatedbout of blue 4-10 w still no clear reason.... Last trip y
      To greenlight center they said due to background check and nothing had changed since first one ran 11/17 and chkr doesn't show a new one ran...well uber rep used the olsd one t ok! S r ill no idea of exact reason I was a great driver and thus messed my whole life up pretty bad. Due to finances

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    2. Mine was too on the same day and now they're saying it's an issue with the DMV... I don't know what to do...

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    3. Well, shit do happen! You can always check out other alternative services. Cheers!

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  2. Can you get reactivated if you were deactivated for late arrivals?

    ReplyDelete
    Replies
    1. Any first deactivation can be restored if you take the online test, after 24 hours.

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    2. What about with this recent waitlisted thing due to the background check and there being a glitch in the system?

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  3. Yeah! Just take the online test and wait for 24hrs. If account is not activated after 24hrs, uninstall the app and reinstall it back, then sign in with your login details, it should work fine now.

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  4. My account got deactivated for false accusations about me smoking in my car. When I had passengers in my car but I was not the one smoking. It was the passengers the ones that where vaping in my car. They will offer me some.
    I will always say no thank you. I remember my last two trips the one person who sat in the passenger seat. They smoked hiding it in a way I didn’t pay to much attention. But my car that day was full. That has happened more than on time in my car also so how may I reactivated my account

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  5. You'll have to contact Uber through the partner care service to know the actual reason why your account was deactivated. Then you'll also be told what to do next!

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  6. I got deactivated for Fraud due to a high number of fare adjustments but uber readjusted them because they shouldn't have been adjusted. What would you suggest?

    ReplyDelete